{
  "schema_version": 1,
  "category": "CRM software",
  "slug": "crm-software",
  "niche": "b2b_saas",
  "niche_name": "B2B SaaS",
  "niche_short": "B2B SaaS",
  "description": "Which CRM platforms do AI engines recommend when B2B SaaS founders and revenue teams ask what to use to manage pipeline, contacts and deals?",
  "audience": "B2B SaaS founders, revenue/sales leaders, and growth + marketing leaders",
  "methodology": {
    "metric": "share-of-model",
    "metric_definition": "Share-of-model = the percentage of all product recommendations, across every buyer prompt and engine, that name a given product. It answers: when an AI recommends something in this category, how often is it this product?",
    "runs_per_prompt_per_engine": 12,
    "engines": [
      "Perplexity",
      "Google Gemini",
      "ChatGPT (OpenAI)",
      "Claude (Anthropic)",
      "Grok (xAI)"
    ],
    "engine_keys": [
      "perplexity",
      "gemini",
      "openai",
      "anthropic",
      "grok"
    ],
    "n_prompts": 10,
    "total_answers": 361,
    "errors": 239,
    "confidence_interval": "Wilson score interval, 95% (z=1.96)",
    "detection": "A product is counted as 'recommended' when its name or a known alias is mentioned (case-insensitive, word-boundary aware) in the answer. Citations are counted when the product's own domain appears in the answer's source links. Detection is heuristic — a mention is not always a positive endorsement.",
    "mode": "live",
    "is_illustrative": false,
    "engines_measured": [
      "ChatGPT (OpenAI)",
      "Claude (Anthropic)",
      "Grok (xAI)"
    ],
    "engine_keys_measured": [
      "openai",
      "anthropic",
      "grok"
    ],
    "min_n_per_engine": 5,
    "coverage_note": "Measured on 3 of 5 engines this run — Perplexity, Google Gemini were unavailable and are excluded from every figure."
  },
  "prompts": [
    "What's the best CRM software for a B2B SaaS startup in 2026?",
    "Best CRM for an early-stage SaaS sales team?",
    "HubSpot vs Salesforce for a growing B2B SaaS company?",
    "Pipedrive vs HubSpot for a small sales team?",
    "Most cost-effective CRM for a seed-stage B2B SaaS?",
    "Best CRM for a founder-led sales motion at a startup?",
    "What's a good Salesforce alternative for a budget-conscious startup?",
    "Best lightweight CRM for a product-led B2B SaaS?",
    "Which CRM integrates best with a modern B2B SaaS marketing stack?",
    "What CRM software do B2B SaaS revenue teams recommend?"
  ],
  "products_field": [
    {
      "name": "HubSpot",
      "domain": "hubspot.com"
    },
    {
      "name": "Salesforce",
      "domain": "salesforce.com"
    },
    {
      "name": "Pipedrive",
      "domain": "pipedrive.com"
    },
    {
      "name": "Close",
      "domain": "close.com"
    },
    {
      "name": "Attio",
      "domain": "attio.com"
    },
    {
      "name": "Zoho CRM",
      "domain": "zoho.com"
    },
    {
      "name": "Copper",
      "domain": "copper.com"
    },
    {
      "name": "Folk",
      "domain": "folk.app"
    },
    {
      "name": "Freshsales",
      "domain": "freshworks.com"
    },
    {
      "name": "monday CRM",
      "domain": "monday.com"
    }
  ],
  "run_date": "2026-06-23",
  "last_updated": "2026-06-23",
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      "domain": "hubspot.com",
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      "share_ci": [
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        0.2456
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        0.9924
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      "citations": 2,
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            0.0
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        "anthropic": {
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            1.0
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        "grok": {
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      "rank": 1
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  "provider": {
    "name": "Clear Cited",
    "url": "https://clearcited.com",
    "index_url": "https://clearcited.com/ai-visibility-index/"
  },
  "disclaimer": "Measurements reflect a point in time; AI engines change continuously. API answers approximate, but do not exactly replicate, the consumer apps. Clear Cited does not guarantee any product's ranking. "
}